Talk to a founder

Let's fix your search and merchandising

Bring your catalog, search goals, and merchandising constraints. We will walk through the exact workflows your team can launch with Layers.

Layers doesn't just merchandise, it also finds the strategy and provides unparalleled control, all while saving me hours I didn't know I was losing!
~

Brittany Csik, eCommerce Manager, Negative Underwear

Layers was the first time we were able to create the kind of sort orders we were used to having in Salesforce. We saw a pretty immediate impact on conversion rate.
~

David Cost, VP of eCommerce, Rainbow Shops

Layers doesn't just merchandise, it also finds the strategy and provides unparalleled control, all while saving me hours I didn't know I was losing!
~

Brittany Csik, eCommerce Manager, Negative Underwear

Layers was the first time we were able to create the kind of sort orders we were used to having in Salesforce. We saw a pretty immediate impact on conversion rate.
~

David Cost, VP of eCommerce, Rainbow Shops

Frequently Asked Questions

platform
What does Layers do, and how does it compare to Algolia, Searchspring, Nosto, and Constructor?

Layers is an enterprise search and merchandising platform built exclusively for Shopify Plus. Algolia, Searchspring, and Constructor all depend on keyword rules, synonym lists, and manual tuning. Layers handles intent automatically. Constructor and Nosto sell to every platform — their Shopify integrations are add-ons. Layers is Shopify-only, which means the catalog integration is native, not bolted on.

It's the only platform in this space that treats metafields, metaobjects, combined listings, B2B catalogs, and Expansion Stores as first-class features rather than edge cases.

Can we test the platform with our actual product catalog before committing?

Yes — Layers can spin up a demo instance connected to your real Shopify catalog so you can test search, merchandising, sorting, and visual discovery against your actual products. Reach out to the Layers team to get one set up.

How much control do we have over the platform configuration?

A lot. Search behavior, ranking relevancy, query understanding, merchandising rules, sort orders, facets, autocomplete, and semantic redirects are all configurable from the dashboard. Search Instructions let you write freeform guidance that shapes how the engine interprets queries for your specific catalog. Most behavioral tuning is automatic — but if you want to get into the weeds, the platform supports it.

pricing
How does pricing work?

Layers quotes based on your last 12 months of collection page views and total search requests. No overage charges — if your traffic grows beyond the estimate, your rate stays the same. You can lock in the quoted price for up to a year.

How much can we save compared to legacy platforms?

Most merchants switching from Algolia, Searchspring, or Constructor save up to 50%. Pricing is usage-based, and the platform bundles search, merchandising, and recommendations — so you're not paying separately for each piece.

Does Layers replace tools like Algolia or Searchspring?

For most Shopify Plus merchants, yes. Teams switch from Algolia, Searchspring, and Constructor because Layers is cheaper, faster to set up, and built specifically for Shopify. Search, merchandising, and visual discovery are all in one platform — no stitching together separate tools or paying for features that only exist because the vendor also serves non-Shopify stacks.

Are onboarding and training included?

Yes. Onboarding, catalog sync, launch support, and team training come with the platform. There is no separate implementation project.

What kind of support is available for complex configurations?

The Layers team works with you on complex rules, ranking formulas, recommendation structures, and fallback logic. If you're trying to build something intricate, they'll help you get it right — it's not documentation-only.

shopify plus
What makes Layers different from other search platforms?

It only does Shopify Plus. Metafields, metaobjects, combined listings, bundles, B2B catalogs, and Expansion Stores work out of the box because the platform was designed around them — not retrofitted later. Tools built for a dozen platforms tend to handle Shopify catalogs well enough. Layers handles them correctly.

Does Layers support Shopify Markets or Expansion Stores?

Expansion Stores are fully supported with no extra cost for shared catalog data.

For Shopify Markets: Translations and Market Regions work. Per-market pricing does not yet.

Does Layers support Shopify B2B?

Yes. When a storefront request includes a company location, Layers scopes search, browse, and Blocks results to that catalog automatically — right product assortment, right price list, right collections. B2B and DTC requests are separated without extra configuration.

How does Layers handle metafields and metaobjects?

Layers pulls metafields and metaobjects directly from Shopify and makes them available for search, filtering, and merchandising rules. No manual mapping.

How does Layers sync with Shopify?

Layers ingests product, variant, collection, taxonomy, metafield, and inventory data directly from Shopify. Updates come through in near real time.

merchandising
Can merchandisers manually control product positions?

Yes. Pin products, build sequences, schedule rules, boost or demote by any attribute, and preview before going live. Rules work on both search results and collection pages.

How do UTM-based ad campaigns work with collection pages?

Dynamic Linking pins the products featured in an ad to the top of the corresponding collection page for shoppers arriving via UTM-tagged URLs. It runs through utm_products parameters and the Layers tracking pixel — no manual rule per campaign. The pinning is session-scoped and does not affect organic ranking for other visitors.

How do multiple sorting rules interact — for example, a base sort plus a UTM override?

Rules are evaluated in priority order. A UTM-based Dynamic Linking rule takes the top positions for that session; the base sort governs the rest. Multiple UTM tags in the same session resolve to the highest-priority matching rule. If you have a complex campaign structure, Layers can help configure the right hierarchy.

Can we apply a secondary sort to break ties in price-based ordering?

Yes. Sort orders support multi-criteria ranking. Set price low to high as the primary, then define a tiebreaker — bestseller rank, margin, inventory level — to determine which products surface first among identical prices.

How can we promote specific products across all collections automatically?

Create a tag-based merchandising rule and set it to apply globally. Any product tagged "winners" gets pinned to the slots you define — positions 1, 2, 4, whatever — across every collection page. The rule evaluates in real time as products gain or lose the tag.

Can product sequences pull from multiple collections?

Yes. Sequences reference products by ID, not by collection membership, so a sequence can include products from anywhere in your catalog. Useful for cross-category AOV plays where the pairing logic does not map to how Shopify collections are structured.

Can Layers incorporate business metrics like margin or return rate into ranking?

Yes. Sort orders can blend behavioral signals with business data — margin, inventory position, return rate, revenue per session. Formulas are built in LayersQL and can be applied per collection or globally.

Does Layers support A/B testing?

Yes. Test ranking strategies and merchandising rules against conversion, revenue, and discovery metrics before rolling changes out.

Does Layers support real-time collaboration?

Yes. Multiple people can edit merchandising rules and sort orders at the same time — live cursors, field locking, threaded comments. Changes preview before going live.

support
What support and reliability can I expect?

24/7 support, a published SLA, and a live status page. Infrastructure runs on AWS with global distribution.

Where can I check service status?

At status.uselayers.com. Live infrastructure health and incident history are both there.

Who helps after launch?

Layers works with your team post-launch on search quality, merchandising, and optimization. The engine improves from behavioral data over time, and the team is available as your catalog and traffic grow.

Save up to $200,000 annually

Switch to Layers and save ~50% compared to other enterprise platforms, without losing a dollar in revenue.

Cost savings based on real-world onboarding data. Results vary by volume and features utilized.