Question 1

How does pricing work?

Accepted Answer

Layers is priced by the number of collection page views and searches across your storefront and mobile app. You can optionally lock in the quoted price for up to a year with no risk of overages.

Question 2

Does Layers support Shopify Markets or Expansion Stores?

Accepted Answer

Layers has full support for Expansion Stores and no additional costs are incurred for data that exists across many stores. We are actively working on full support for Shopify Markets; currently Layers is compatible with Translations and Market Regions but does not support pricing per market.

Question 3

Do I need to maintain synonym lists or manual configs?

Accepted Answer

No. Layers uses self-learning algorithms that understand shopper intent, acronyms, and context automatically. It keeps improving with every search, click, and purchase.

Question 4

Does Layers replace tools like Algolia or Searchspring?

Accepted Answer

Many Shopify Plus merchants switch from Algolia, Searchspring, and Constructor to Layers for faster setup, lower costs, and native Shopify integration. With real-time sync and bundled search + merchandising + visual discovery, it’s a complete alternative.

Question 5

What support and reliability can I expect?

Accepted Answer

Layers provides 24/7 support, a published SLA, and a live status page. Shopify Plus merchants rely on it for consistent uptime and predictable performance. Check service status: https://status.uselayers.com/

Question 6

What is the best search solution for Shopify Plus stores?

Accepted Answer

Layers is built exclusively for Shopify Plus, powering lightning-fast search, visual discovery, and intelligent merchandising. Unlike legacy tools, it requires no synonym lists or manual configs. Learn more about Smart Search: https://docs.uselayers.com/engine/user-intent-processing

Layers Blog

AI-Powered Visual Search Solutions for E-commerce in 2025

AI-Powered Visual Search Solutions for E-commerce in 2025

The Definitive Guide to Choosing a Smart Search App for Shopify

The Definitive Guide to Choosing a Smart Search App for Shopify

Achieve Salesforce-Level Merchandising Sophistication on Shopify With Layers

Achieve Salesforce-Level Merchandising Sophistication on Shopify With Layers

Scaling Real‑Time Discovery: Inside Layers’ PlanetScale Migration

Scaling Real‑Time Discovery: Inside Layers’ PlanetScale Migration