Collect customer feedback directly on search results to improve search quality over time. Shoppers can rate searches as helpful or not, leave comments, and flag specific products that don't belong.

What this enables

• Capture thumbs up/down ratings on search results
• Collect free-form text feedback from customers
• Record product-specific feedback ("this result doesn't belong")
• Link feedback to the original search query for analysis

Feedback is automatically associated with the search context (query, expansions, intent modifiers) when submitted within 15 minutes of the original search.

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